Shipping Policy
This page explains how order processing and delivery work. Specific delivery details for your order are confirmed during checkout or by our team after you place an order.
Order processing
Once an order is placed, we review and process it before it is prepared for delivery. If any item in your order is unavailable or needs confirmation, we will contact you using the details provided at checkout.
Delivery coverage
Delivery coverage depends on your location. If we're unable to deliver to a particular address, we will let you know before fulfilling the order.
Delivery estimates
Delivery timeframes vary depending on your location, the products ordered and courier availability. An estimate is provided at checkout or confirmed with you directly for your specific order.
Shipping charges
Any applicable shipping charges are calculated and shown before you confirm your order at checkout.
Delivery issues
If your order hasn't arrived within the expected timeframe, or arrives damaged, please contact us with your order reference so we can look into it.
Large or specialized orders
Bulk orders, heavy equipment or items that need special handling may require separate delivery arrangements. Contact us before ordering if you have specific requirements.
Contact
For questions about a delivery, reach out via our contact page.
